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How Can We Help You?

Our service centre is open from 06:00 - 22:00 and our team is ready to help. We’ll respond as soon as possible.

Choose the topic that best matches your request so we can route your message to the right team.

General Inquiry

Use this option for questions about timetables, prices, luggage, accessibility or other general information about the Flybus airport transfer between Keflavík Airport and Reykjavík.

Pickup Request or Booking Help

If you need help with a specific booking or pick-up, please include your ticket reference, travel date, pick-up location and the number of passengers. This helps us update your Flybus or hotel transfer as quickly as possible.

For same-day or urgent changes, please contact us by phone (+354 599 0000) so we can assist you before your bus departs.

You can reach us via phone or meet us in person at the BSÍ front desk between 6 am and 10 pm but you can reach our AI assistant at the bottom right corner of this page 24/7.

Other Ways to Contact Flybus

Flybus is operated by Icelandia, a family of trusted travel brands

Service centre opening hours (front desk and phone):
6:00 am - 10:00 pm

Give our AI assistant a try (in the bottom right corner of this page). It’s very knowledgeable and always available!

  • Email: [email protected]
  • Phone: +354 599 0000
  • Address: BSI Bus Terminal, 101 Reykjavík, Iceland